FREQUENTLY ASKED QUESTIONS
If you would like help fitting your eBike kit, please refer to our ‘How To Fit’ video or use the instruction manual which comes with all our kits.
E-bikes vary in weight, but they are typically heavier than traditional bikes. This is due to the added weight of the motor and battery. E-bikes can range from 10kg to over 20kg depending on what accessories you choose to have such as panniers and racks.
The first step is to look at your bike and locate the size information on the tires. This will be a number followed by “x”, with the x representing the width of your tire in millimetres. For example, a common mountain bike size is 26×2.1, meaning its a 26″ tyre. If you have a tyre which measures 700c, you will need to opt for the 29″ wheel.
Both the 250w and 1500w kits are waterproof, however, it is not recommended to ride in very heavy rain or leave your kit out in the rain as they are likely to deteriorate faster over time.
Yes, when the PAS and throttle are set up they can be used simultaneously.
No, you don’t have to fit the PAS and throttle together, they will work separately, it is completely up to you which one you’d prefer.
The batteries can be taken off the bikes using the key provided with the kit, they simply slide off and on when you require.
The kits will fit most bikes depending on what wheel size you have and your brake set-up. We stock our 250w kits for 26, 27.5 and 29″ wheels with both disc brakes and v-brakes, whilst our 1500w and 3000w kits require disc brakes due to the performance.